Play Centre Terms & Conditions

  • Once payment has been received and when entering Adventure Forest you are fully accepting and agreeing to abide by the rules of play, disclaimer, mini quad rules, terms and conditions, COVID 19 policy and our privacy policy.
  • Customers who do not abide by the rules will be asked to leave.
  • We reserve the right to deny admission or to require a person already admitted to leave the centre without refund, liability or compensation if we consider that the circumstances so require.
  • You are consenting to us keeping your personal information for membership / insurance reasons. This will not be shared with any other company for marketing reasons. If you no longer want to be a member you can request for your details to be destroyed. Your information will however be used to inform NHS test and trace if needed.
  • Only food and drink purchased from Adventure Forest may be consumed on the premises
  • Please do not enter the play centre before your allotted time slot. If you arrive early please wait in your car until your start time. Each booking entitles you to 2 hours play strictly within the allotted time.
  • We also kindly ask that your leave promptly at the end of your session in order for us to clean and prepare for the next session.
  • Tickets to be shown on entry. Entry only valid on the day/time detailed on your booking confirmation. You may be asked to verify your child’s age on entry.
  • You are agreeing to Adventure Forest contacting you in relation to your purchase.
  • Please note that on the first Sunday of every month we are closed to the general public for our autism friendly / additional needs sessions until 11.15am.
  • We reserve the right to close the play centre early. Please see our Facebook page for updates or call ahead to avoid disappointment.
  • We will not accept offensive behaviour towards our staff or other customers. This includes using profanity or engaging in unsafe, illegal or disruptive behaviour.
  • Parents and guardians are responsible for the supervision and behaviour of their children at all times. Older children are not permitted to enter the toddler area at any time, not even to supervise younger children. Adventure Forest staff are not provided to supervise children.
  • Only children under the age of 3 years are allowed in the toddler area with adult supervisor required at all times. When quiet, children under the age of 3 years may also use the main play frame if accompanied by an adult at all times. However, the big slide is not recommended for this age group.
  • For safety reasons, it is forbidden to climb on the netting. Balls or other objects should not be thrown at each other. Items should not be thrown down the slide e.g. toys.
  • Members of staff monitor the play frames and have access to a first aid kit. In the event you have a problem or any concerns, please talk to the manager or supervisor.
  • Our staff are not provided to supervise children.
  • Booking may be split over several tables. Tables are not guaranteed with entry during busy periods.

Refund/ cancellation policy

Tickets are non-refundable. Tickets can be moved at the managers discretion. Minimum of 24 hours notice required and a £5 admin fee will apply. Bookings can only be moved once.

If the play centre is forced to close for a local / national lockdown your tickets will be refunded.

Little Bears Morning

Little Bears Mornings

Fun packed sessions for pre school children including toys, crafts, singing with Bruno bear and much more. A chance for children to interact and parents to socialise in a relaxing and safe environment.

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Childrens Parties

Personalised parties in our private party rooms! There's something for everyone from princesses to football fans! Please ask if there is anything we can do to make your party even more special.

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Adventure Forest Cafe

Adventure Forest has a luxurious café for parents to relax. Serving delicious fresh homemade food and cakes.

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At Adventure Forest there's something for everyone:

Safe & Fun

A safe haven for children to play, have fun and make friends

Exciting Activities

Exciting activities to explore in the football pitch, mini quad track and toddler area

Luxurious Cafe

A luxurious café where families can relax and enjoy delicious freshly cooked homemade food

Everyone is welcome

A place where everyone is welcome and adventures can happen

Autism friendly and additional needs sessions.

Additional Needs Friendly

Additional needs sessions - Exclusive sessions for children with additional needs to play freely and parents/carers to socialise and relax in our luxurious café.

Autism friendly sessions - Exclusive sessions for children with autism to play in a low stimulus environment with a quiet area to chill out if needed. Parents/carers can socialise and relax in our luxurious café.

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